We feel your experience with Crisp Regional should be as pleasant and productive as possible, and that starts even before you arrive. The information below will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.
Patient Rights & Responsibilities
For information regarding patient rights and responsibilities, please download the following documents. You may also request paper copies at any of our facilities.
Resources for Healthcare Consumers
Understanding Healthcare Prices and Avoiding Surprises in Your Medical Bills.
Patient privacy is taken seriously at Crisp Regional Health Services. The Health Insurance Portability and Accountability Act sets national standards for the security of electronic protected health information. You can read more about it here, or download a current copy of Crisp’s HIPAA below. You may also request a paper copy at any of our facilities.
Indigent/Charity Care Assistance Program
For information regarding indigent/charity care, please download the following documents. You may also request paper copies at any of our facilities.
This online tool gives you the flexibility to access your health information and other resources on your time and between visits to the hospital. The CRHS Patient and Consumer Portal is available over the Internet, which means that you can use it from virtually anywhere. You can also use the CRHS Patient and Consumer Portal to access information for family members and individuals for whom you provide care, if given permission.
HealthLife Patient Portal
Online Bill Pay
Crisp Regional online bill payment system is in the process of transitioning to a PatientCo online bill payment system. Payments for statements with the new PatientCo logo can be made by clicking the button below:
The information provided below is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster.
- Please note that the listed charges are standard OR average charges.
- For supplies and pharmacy items an average charge was utilized from the supply and pharmacy databases.
- The Posted charge in most instances is per unit and patients may incur multiple units.
- Charges are not necessarily the actual patient responsibility due to application of any individual insurance plan.
- Patient’s out-of-pocket costs are dependent upon the patient’s insurance benefit provisions.
For more information about the cost of your care, patients may obtain an estimate of patient liability for a planned admission or service and/or ask billing-related questions by calling 229-276-2250 Monday through Friday from 8:00-4:00.